Troubleshooting

Inspecting User Job Server Log Files

Every time you submit a job using the Job Server infrastructure, a log file will be created. You can view this log file to locate any error messages from failed jobs.

On Linux and MacOS, the file is located in $HOME/.schrodinger/job_server/logs/.

On Windows, the file is located in %LOCALAPPDATA%\Schrodinger\job_server\.

Additional log files for the Job Server are stored in the Job Server directory.

To see the log file of a running job, use:

$SCHRODINGER/jsc tail-file <jobid>

Downloading Results

You can test the download speed of a server before downloading a job using the file-speedtest command. This command can also be used to troubleshoot any problems encountered when downloading or uploading to different servers. To display the addresses of all the known servers, enter:

$SCHRODINGER/jsc admin file-speedtest

To measure the download and upload speed of a particular server, use the server address:

$SCHRODINGER/jsc admin file-speedtest <host:port>

Collecting Information for Troubleshooting (Postmortem)

If a job fails, you can collect information that helps the Schrödinger Support team diagnose the problem using the command:

$SCHRODINGER/jsc postmortem [options] <jobid1> [<jobid2> ...]

See The postmortem Utilityfor usage information.